Boko Haram Telecoms Attacks: MTN Appologises to Northern Customers for Poor GSM Services

Katherine Baffour 4 years ago 0


It will be recalled that there were attacks recently on various telecommunications installations across the north, a development that made telecommunication giants in the country threaten to withdraw their services from the North.

The Boko Haram sect were said to have claimed responsibility for the attack.

Apparently, the telecoms companies did not carry out their threats.

But some northerners might have been experiencing poor communication services.

It is against this backdrop that one of the telecoms giants in the country, MTN, apologized to their customers in the North who might be experiencing poor GSM services.

The apology which was posted on their Facebook and Twitter accounts reads thus:

“MTN wishes to apologise to its customers in Sokoto, Maiduguri, Yobe and environs who may be experiencing difficulty with making or receiving calls on the MTN network. These disruptions are directly related to recent attacks on telecommunications infrastructure and the attendant difficulties with carrying out maintenance and repair work… Our engineers are already working towards a resolution despite hindrances arising from the current security challenges in the region… MTN regrets any inconveniences to its esteemed customers. Please be assured that normal services will be restored as soon as possible… Thank you for your support and understanding.” Home Page

Read next

Show more

Read also: