The MTN Call Centre workers in Jos who were employed and managed by a consulting firm, Communications Network Support Service Limited (CNSSL), took their protest to the NUJ Press Centre in Jos yesterday where they raised objection to sack letters that the firm has handed them.
The affected 1700 workers have been at war with the CNSSL over disparity in salary between MTN Jos Call Centres and other call centres managed by CNSSL in other parts of the country.
The CNSSL had announced Monday that it was closing down its call centre operation in Jos, citing security reasons.
But both the call centre workers and government of Plateau State said yesterday that the plea over security is spurious.
Chairman of the MTN Jos Call Centre Staff Union, Comrade Paul Afolabi, while speaking at a press conference, said the excuse of insecurity given by CNSSL for wanting to shut down the Call Centre is a false justification to lay off workers as punishment for insisting on their rights.
And reacting to the ‘insecurity’ raised by the CNSSL as reason for laying off the call centre staff, the Plateau State government asked the firm to “retract” its statement.