Foremost Nigerian Financial Institution, Guaranty Trust Bank Plc has been conferred with the 2013 African Bank of the Year Award by the African Banker Magazine at a recent ceremony in Morocco.
The African Banker Award recognises financial institutions across the continent that have emerged as industry leaders and continent trend setters, due to good corporate governance practices, exceptional service delivery and innovative products. Winners of the coveted Award must have consistently reported strong financial performance and contributed significantly to the quality of service offered by the financial services industry within their country and across the African continent.
According to Omar Ben Yedder, Publisher of African Banker Magazine, we are delighted that Guaranty Trust Bank Plc has won this award. Indeed it has been a good evening for Nigerian banks and GTBank has consistently played a leading role in banking in Nigeria. Prudently run, with strong values, it continues to set new standards in banking. Its successful foray in international markets reflects strong fundamentals of a leading institution in Africa.
Chief Executive Officer of Guaranty Trust Bank plc, Mr. Segun Agbaje attributed the Bank’s receipt of the prestigious award to hardwork, discipline and a well defined operating strategy that enables it give 100% above customer expectations every single time.
According to Mr. Agbaje, customer satisfaction and service excellence are the foundations of the Bank’s business and GTBank would continue to listen to its stakeholders and institute innovations that allow the Bank provide services that surpass its stakeholder’s needs.
Guaranty Trust Bank Plc was established in 1990 and is regarded by Industry watchers as the best run financial institution within the Nigerian Financial Services space, due to its bias for world class corporate governance standards, excellent service quality and innovation. The Bank emerged from the 2012 financial year as the first Nigerian financial institution to cross the N100 billion Profit Before Tax milestone from continuing operations at both Bank and Group levels.